Privacy Policy

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AWDW Solutions respects your privacy and is committed to protecting personal and business information provided to us.

This Privacy Policy explains how we collect, use and manage information when you visit our website, contact us, request a quote, book a service or engage AWDW Solutions.

1. Information We Collect

AWDW Solutions may collect information such as:

• Your name

• Business or organisation name

• Phone number

• Email address

• Site address or work location

• Details about the service you require

• Photos, documents or project information you choose to provide

• Information submitted through website forms, email, phone calls or booking enquiries

We may also collect basic website usage information through Wix or other website tools, such as page visits, device type and general traffic information.

1. How We Use Your Information

We use information to:

• Respond to enquiries

• Prepare quotes

• Book and deliver services

• Communicate about jobs, projects and maintenance work

• Manage customer and supplier relationships

• Meet legal, insurance, safety, compliance and reporting requirements

• Improve our website and services

1. Sharing of Information

AWDW Solutions does not sell personal information.

Information may be shared with employees, subcontractors, suppliers, customers, insurers, accountants, professional advisers or project stakeholders where required to deliver services, prepare quotes, complete works, meet compliance obligations or respond to a customer request.

Information may also be disclosed where required by law.

1. Storage and Security

AWDW Solutions takes reasonable steps to protect information from misuse, loss, unauthorised access or disclosure.

Information may be stored in secure cloud-based business systems, email, accounting software, supplier portals, customer records and project files. Access is limited to authorised users where practical.

1. Website and Third-Party Services

This website is hosted using Wix. Wix and other third-party services may collect or process limited technical information to operate the website, manage forms, analytics, bookings or communications.

External links on this website may take you to third-party websites. AWDW Solutions is not responsible for the privacy practices of external websites.

1. Access and Correction

You may contact AWDW Solutions to request access to personal information we hold about you or to ask for incorrect information to be corrected.

1. Contact

For privacy questions or requests, please contact:

AWDW Solutions
Kingston, Tasmania
Email: adam@awdwsolutions.com.au
Phone: 0457 548 066